PARRY SOUND-MUSKOKA — As many people are working and studying from home during the coronavirus pandemic, Bell Canada is helping users by waiving overage fees and extending its relief measures.
On March 16, Jen Morgan of Utterson created an online petition on change.org to advocate for Bell Canada to waive overage charges for rural customers during the coronavirus pandemic, since Bell’s original announcement did not include customers who have rocket hubs, and often live in rural locations.
“This policy currently does not extend to its mobile internet plans (rocket hubs), which for many rural customers are the only available option for internet service. Most of these plans max out at 100 GB per month, with overage fees of $5/GB once you go over,” she wrote on the petition page.