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September 4, 2026 by 1996-O Executive

Bell Blames CRTC Customer Fee Ban for Lower Mobile Revenue

Source: https://www.iphoneincanada.ca

John Quintet

Bell parent BCE reported its second quarter results on Thursday, and the numbers show a familiar pattern for Canadian wireless: fewer people switching carriers, but each customer bringing in less money.

The company added 41,594 postpaid mobile phone customers in the quarter, down 6.6 per cent from the 44,547 it added a year earlier. The company blamed a quieter market with fewer aggressive promo offers, along with slower population growth in Canada.

Postpaid churn, meaning the share of customers leaving each month, came in at 1.02 per cent, an improvement of four basis points and Bell’s lowest quarterly level in three years.

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