Please keep up to date to ensure YOUR Health and Safety when speaking with customers follow the basics outlined
Do not hesitate to ask customers
Here are the 4 questions asked to each customer:
- Do they have reasons to believe they or anyone else at the service address has or may be at risk of having COVID-19.
- Are they displaying symptoms of the virus (fever with cough and/or, difficulty breathing)
- Have they travelled abroad within the last 14 days? (Do not ask customer what country they travelled to)
- Have they come into contact with someone who has or may have the virus, or is someone at the service address quarantined at the present time?
Lee, Sanjay, Brian, Chris